We catch it before your clients do.

Markets don’t keep office hours, and neither do platform failures. FastMT monitors your servers, bridges and feeds around the clock, alerts on the early signals, and puts a real engineer on the problem — not just a ticket in a queue.

What we monitor

Servers & infrastructure

• CPU, memory, disk and network utilization with threshold and anomaly alerting.
• Service and process health for MetaTrader and supporting components.
• Storage capacity and I/O performance.

Trading platforms

• MT4/MT5/cTrader server availability and responsiveness.
• Price-stream continuity and quote-flow health.
• Login/access server health and client connectivity.

Bridges & feeds

• FIX session status and uptime across bridges.
• Price-feed health.

How support works

Proactive alerting

Real-time alerts on the metrics that predict trouble — so we act before a degradation becomes an outage.

On-call engineers

24/7 access to engineers who know trading platforms, with a defined escalation path. Human response, not just automated tickets.

Incident response

• Rapid diagnosis across platform, bridge and infrastructure layers.
• Coordinated resolution and clear, timely communication.
• Post-incident review with root cause and prevention actions.

Service levels

Monitoring scope, response targets and escalation are defined in a written service agreement tailored to your operation — so expectations are explicit on both sides.

What you get

• Continuous, round-the-clock coverage of your platform estate.
• Fewer, shorter incidents — and the ones that happen, handled calmly.
• A dedicated support and escalation channel for production issues.
• Regular health reporting so you can see what we see.

Why FastMT

Round-the-clock support of MetaTrader and matching-engine infrastructure is core to what FastMT does. Our engineers have spent years on the operator’s side of the desk, where every minute of downtime has a price — so prevention and fast recovery are in our DNA.